Returns & Exchanges
At GymPin, we want you to be fully satisfied with your heavy-duty training gear; if your equipment isn't the perfect fit for your rack or cable machine, you can return it within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely package your GymPin products in their original packaging, ensuring all pins, clips, and hardware are included to prevent damage during transit.
Ship the Package
Affix your shipping label and drop the package off at your nearest carrier location; we recommend using a tracked service for high-value gym equipment.
Quality Inspection & Refund
Once our warehouse team verifies the items are in resalable condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing