Frequently Asked Questions
Everything you need to know about GymPin equipment and orders.
What is a GymPin and how does it work?
A GymPin is a specialized weight stack extender designed to allow you to add more weight to standard cable machines. Simply insert the pin into your machine's stack and add Olympic weight plates to the end to exceed the machine's original weight limit.
Will GymPin fit my gym's specific cable machine?
We offer various sizes including 8mm, 10mm, and 1/2 inch pins. Most commercial equipment uses 10mm pins, but we recommend measuring your existing selector pin diameter before purchasing to ensure a perfect fit.
How long does shipping take for international orders?
We ship worldwide from our UK warehouse. International delivery typically takes 5-10 business days depending on your location and local customs processing times.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products covered by a warranty?
Yes, all GymPin products are manufactured to the highest standards and come with a lifetime warranty against manufacturing defects. We build our equipment to withstand the toughest training environments.
Can I use standard or Olympic plates with GymPin?
Our standard GymPin models are designed for 2-inch Olympic weight plates. If you use 1-inch standard plates, please check our product descriptions for specific compatibility options.